You all did it, thank you!
over 4 years ago
– Fri, Oct 01, 2021 at 10:43:47 PM
It's been an incredible month! Because of amazing people like you HEX will become a reality.
So what happens next?
First, we wait for the the Kickstarter money to arrive.
Kickstarter needs to send us the money that you've pledged (after they take their cut, of course). This takes about two weeks. It's during this period that Kickstarter will hound you, so please fix any credit card issues quickly. If you don't, we won't get your pledge money. And if we don't get your pledge money, well, you know the rest.
Second, we send out an email with a link to the BackerKit pledge manager survey.
We'll probably send out these emails a week or two after we get the funds from Kickstarter. We can't tell you for sure right now because, this is our first campaign and the first time we've had to run a pledge manager. We want to take the time to make sure everything is right.
The pledge manager will look just like an online store. Items that you've already pledged for should appear automatically in your cart. You'll be credited for the amount Kickstarter has already charged your card. You'll be given the opportunity to add any additional items you want and check out. Your credit card will only be charged for the items that you add, along with any applicable shipping and taxes.
If you didn't want to order anything above your original pledge, just fill out your address and check out.
If you've pledged any additional amount, those additional amounts will appear as pledge manager credit. In that case, you'll need to manually add whatever other items you pledged for and check out.
We’ll give you a heads up before we send out the email with the pledge manager survey so that you can watch out for it.
It's important that you fill out your BackerKit pledge manager survey promptly since we cannot send your HEX products without your address and without charging you shipping (for non-digital products) and any applicable taxes.
Thanks again for your incredible support and stay tuned for more updates.