Will the HEXs be manufactured using injection molding?
Yes, the HEXs will be mass produced using an injection molding process with high-quality ABS plastic (similar material used to make LEGO).
Last updated: September 09, 2021 07:43
When will the STL Files be sent out?
About two weeks after the campaign ends, so mid October.
Last updated: September 09, 2021 07:43
What size/strength magnets should 3D printing backers use?
6mm diameter / 2mm thickness cylindrical neodymium N42 strength.
Please be aware, when printing using filament, the 6mm diameter magnets may be a tight fit. You may want to consider using 5x2mm N42 magnets instead.
Last updated: September 09, 2021 07:43
What is your suggested material for 3D printing?
In our experience, resin provides the smoothest surface and the highest level of detail.
We’ve printed them with filament and they look great, too. However, when printing using filament, the 6mm diameter magnets can be a tight fit. You may want to consider using 5x2mm N42 magnets instead.
Last updated: September 09, 2021 07:43
What size game tiles can fit in each HEX?
Each HEX can hold hexagonal game tiles ranging from 78mm to 90mm (measured flat to flat). These tiles are used in popular games like Catan, Takenoko, and Eclipse: A New Dawn for the Galaxy.
Last updated: September 10, 2021 18:28
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.